ESSENCE EDITION
FAQ — ASSISTANCE
WHICH SIZE SHOULD I CHOOSE?
Our t-shirts feature a Classic Unisex fit — relaxed through the body. We recommend checking our Size Guide (available in inches and cm) before choosing. If you prefer a roomier fit, consider sizing up.
WHAT FABRIC IS USED?
The garment is made from 100% preshrunk Heavy Cotton (5.3 oz/yd² | 180 g/m²). This fabric is dense, structured, and built to last — it holds its shape wash after wash while maintaining a premium raw texture.
WHERE ARE THE GARMENTS MADE?
Each piece is individually finished under an on-demand production model in our centers across USA and Europe. This ensures high-definition printing while eliminating unnecessary overstock and textile waste.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Preparation time takes 2 to 5 business days. Once ready, shipping typically takes 3 to 9 additional business days depending on your location. You will receive a tracking link as soon as your order ships.
HOW SHOULD I WASH MY GARMENT?
Turn the garment inside out and wash in cold water (max 30°C / 90°F). Do not tumble dry — high heat can shrink the cotton. Iron inside out and never directly over the design.
ARE THE GARMENTS ECO-FRIENDLY?
Yes. Our printing inks are water-based and biodegradable. By manufacturing only what is sold, we drastically reduce textile waste compared to conventional fast fashion.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Since items are made to order, please check the size chart before purchasing. If the size isn't right, you have 14 days from delivery to request an exchange or return. The garment must be unwashed and in original condition.




